WHILE YOU WAIT
Give it space. Keep the area quiet.
Step back. Give it space.
Keep people and pets away. Do not approach, touch, trap or try to kill the snake.
Note where it goes.
Observe only from a safe place. If it disappears, remember its last position; do not go looking for it.
Call your local catcher.
Tell us your suburb and what happened. We’ll confirm availability, the fee and an arrival estimate.
If it is indoors, leave the room by a clear route. Close a door only if you can do so without approaching the snake. Tell us about possible contact with a person or pet before discussing removal. Read the snake-safety guide.
LANDSCAPE & VEGETATION
The change from ridge to gully matters
Sassafras Gully and Birdwood Gully are distinctive parts of Springwood's bushland setting. Council identifies Sassafras Gully as a reserve, while Destination NSW describes local walks through gullies and past waterfalls. The built-up ridge and sheltered lower ground should not be treated as one uniform habitat.
At home, the transition may be a sloping backyard, a lower garden terrace or an open under-house area. Shade, accumulated material and gaps around retaining structures can make a snake difficult to see. These are sensible features to discuss during a call, without assuming that a nearby reserve is the source of the animal.
SNAKES IN THE LOCAL RECORDS
Which snakes are recorded in Springwood?
Springwood’s records include red-bellied black snakes, green tree snakes and carpet pythons as well as eastern brown snakes. Some sightings may be above ground level: tell the catcher if the animal is in a shrub, along a fence or beside an elevated deck. Do not climb or move closer to decide what it is.
Venomous. Its prey includes frogs, fish, reptiles and small mammals. Never approach to check the underside. Species information ↗
Venomous. Rodents are among its prey; stored building materials can provide shelter. Colour alone is unreliable. Species information ↗
Keep your distance from every unknown snake. These photographs are educational examples, not an identification test. An existing photo taken safely may help the catcher; do not move closer to take one.
View the historical Springwood records and their limits
The research data contains 192 snake rehabilitation records assigned to Springwood during July 2011–June 2020. The five most-recorded names are shown below.
| Recorded name | Records |
|---|---|
| Red-bellied Black Snake | 93 |
| Green Tree Snake | 29 |
| Carpet Python | 19 |
| Eastern Brown Snake | 17 |
| Yellow-faced Whipsnake | 11 |
Reporting effort, identification and the type of incident affect these figures. They are not current population counts, a complete inventory or the chance of an encounter. “Carpet Python” is the dataset label; a subspecies has not been inferred.
Research dataset and methodsLOCAL PLACES & PROPERTY SETTINGS
Where habitat and daily life meet.
These places explain the local landscape and useful access details. They are not a list of current snake hotspots.
Sassafras Gully Reserve
A local bushland landmark that puts the suburb's gully habitat in context. Give wildlife room on walks; do not leave the track to follow a snake.
Birdwood Gully setting
Sheltered vegetation contrasts with exposed garden areas higher on the ridge. Check current access information before visiting and avoid placing hands into unseen crevices.
Lower terraces and subfloors
For a household call-out, the most useful detail is often which level the snake reached and whether that space connects beneath the building.
AT YOUR PROPERTY
A sighting on the lower garden terrace
Pause gardening and move away without stepping into vegetation to get a better view. If the snake disappears beneath a retaining wall, mark the position mentally using a fixed feature and tell the catcher. Do not pull rocks out or poke into a gap.
Keep other household members off the steps leading down to the affected terrace. Let us know if the lower level is accessible only through a narrow passage or by steep stairs. We can plan equipment access from that information rather than asking you to investigate the hiding place.
Help us reach the right place.
State which side of the highway your address is on and whether a navigation pin leads to the actual entry. On a split-level block, explain the safest route to the affected area. Share any gate code directly by phone and arrange for someone to keep the access clear from a safe location.
Call for Springwood assistanceSEASONAL MAINTENANCE
Planning a garden clean-up on a split-level block
Before a gardener or tradesperson starts work, explain how the upper garden connects to the lower terrace and subfloor. A clean-up should leave a clear walking route without sending someone ahead into hidden ground. When warmer weather brings more outdoor work, organise pots and stored timber gradually while the area is quiet, rather than disturbing a recent snake sighting.
- Maintain a visible route between the house, clothesline and lower garden without disturbing an active sighting.
- Keep stored pots, timber and renovation materials organised so they do not obscure access points.
- Check door seals and screened vents; use suitable professional repairs rather than sealing occupied spaces.
- Brief gardeners and tradespeople about recent sightings before work begins.
Plan maintenance when no snake is present. Housekeeping can improve visibility and reduce hiding places, but it cannot guarantee a snake-free property.
ARRANGING ATTENDANCE
A clear scope before we set off.
Fee confirmed before dispatch. The standard call-out covers dispatch, attendance, site assessment and licensed humane capture and relocation when the snake is present and accessible. No GST is added. The fee is for attendance; a hidden or departed snake cannot be guaranteed to be caught.
Tell us if the property is a home, rental, business, school or acreage, and who can approve access. Explain any height, confined space or extensive search area so the team can confirm what can be done. If the snake leaves, call back promptly to discuss attendance arrangements.
We use locating equipment and handling methods suited to the site. Any relocation follows the applicable licence conditions. See how the service works, including our Penrith base and business details.
HOSPITAL & VET GUIDE
When it’s more than a sighting.
A suspected bite needs urgent medical or veterinary care. Do not wait for a snake catcher or for symptoms to appear.
Call 000 immediately.
Keep the person still and follow the ambulance operator’s instructions. Do not walk or drive yourself to hospital.
Call 000 — ambulanceNepean Hospital
Building A, Kingswood. Emergency-department entry: Gate 7, Somerset Street.
Official hospital information ↗Regional emergency-department information for orientation. Ambulance clinicians determine the appropriate destination.
Contact an emergency vet.
Keep your pet calm, minimise movement and follow the vet’s transport instructions. Do not wait for snake identification.
A regional companion-animal option, not a live nearest-provider result. Check the official provider page and follow the receiving team’s directions.
LOCAL CLINIC · CHECK OPENING HOURS
Springwood Veterinary Clinic
12 Ferguson Road, Springwood NSW 2777
Monday–Thursday 8:30am–5pm; Friday 8:30am–4pm; closed weekends.
Its published after-hours options include Nepean Animal Hospital, SASH Prospect and ARH Minchinbury. The 24-hour option above gives you a direct emergency contact when the local clinic is closed.
Official clinic contact and hours ↗Contacts checked against provider sources on 9 September 2026. Facilities are independent of Snake Catcher 24/7. Human snake-bite guidance · Veterinary snake-bite guidance.
COUNCIL & PUBLIC LAND
Local contacts for Springwood.
Blue Mountains City Council is the contact for questions about council-managed reserves such as Sassafras Gully and proposed vegetation work beside your block. Give the reserve name and nearest street or track entrance when reporting a public-space concern. On private land, call the catcher with the actual property address and access arrangements.
Blue Mountains City Council
Council contact information ↗For an immediate medical emergency call 000. These independent organisations do not endorse or operate our service.
YOUR LOCAL QUESTIONS
Springwood: useful answers.
Is Springwood Hospital the right place for a suspected snake bite?
Call 000 and let the ambulance service determine the destination. Do not choose a facility based only on its name or proximity. The hospital information below is for orientation and must not delay emergency care.
Should I stand at the bottom of the stairs to watch it?
Only observe from a position that keeps a safe separation and a clear exit. If maintaining sight requires moving closer or entering a confined space, stop observing and prioritise safety.
Can you attend a rental home?
Call with the address, access arrangements and an authorised contact. If you are a tenant or managing agent, explain who can approve attendance and provide entry without delaying immediate safety steps.
Do I need pest control or a snake catcher?
Searching for pest control or pest removal for a snake? Call a licensed snake catcher directly. If a pest-control business does not offer licensed snake handling, it may need to find a catcher before arranging help. That extra referral can delay arrangements. Some pest controllers also provide licensed snake catching, so check the service and the attending handler’s authority. Keep people and pets away and call our team on 0484 033 337 for the fee, current availability and an estimated arrival.
Prepared by Snake Catcher 24/7 using the linked public sources. Local information and contacts checked . Call us if a listed contact needs updating.